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The UK's largest recruitment consultancy in...



& Paper

World pioneers of Veriqual®

The system that goes beyond the conventional recruitment process.

0207 838 9695
0121 233 1522
0160 687 0017
0141 647 6688
General Manager / Operations Manager
£Excellent package
Location: UK Wide Sector: Print
Reference: J2137 Sub-Sector: POS
Contact: George Thompson Telephone: 0141 647 6688
We seek a high calibre individual for one of our key clients with a comprehensive understanding of all print manufacturing processes, with extensive knowledge of the Large Format Print and Point of Sale print sector.
Excellent organisational and people management skills.
Focus on operational and manufacturing needs.
Can motivate and communicate effectively with team.
Process driven and minded, aligned to overall understanding of business operations.
Ensure that revenue and profitability targets set in the budget are met and work is delivered on time.

Responsible for managing all aspects of production.
Responsible for all staff related to production.
Responsible for ensuring production process is effective as possible and aligns to commercials.
Staff management across production, supported by key departmental heads.
Run daily production meetings.
Contribute to overall strategy and development of the business.
Ensure that formal quality process and procedures are followed and reported.
Support maintenance and development of ISO9001 Quality management system.

Operational and process
Ensures production operates to agreed procedures and quality standards
Handles all technical problems for projects and products.
Continuous improvements procedures and methodologies to improve product and commercial return.
Has an overview of production scheduling and has the ability to provide resilience
Challenges process for continual improvement.
Works with Group Managing Director Operations to seek further improvements and to align with Group strategy.

People management.
Manages existing team and works with department heads to support and develop.
Effectively recruits, trains, evaluates motivates, delegates and monitors team.
Ensure team are trained and kept up to date with new advances in hardware and software.
Effectively balances resource against risk to service and overheads.

Understands the financial implications around products being produced.
Ensures all costs captured in relation to production and extra charges.
Understands the financial impact of their individual contribution and action of the team.

Strategy and leadership
Champions the company and services - sets the professional tone and voice of the company for others to follow.
Proactively works with the management team to deal with and resolve any company wide issues
Provides strategic leadership around continuous improvement.
Ensure staff and equipment are continually reviewed to create facilities aligned with the company’s growth.

Meet performance Review objectives.
Deliver operations projects on time, within budget and to-specification.
Create & deliver Manufacturing plan to budget.
Create & implement Facilities to meet business requirements.
Support maintenance & development of ISO9001 & 14001.

Key Tasks
Manage the manufacturing & Facilities team including managing, mentoring and developing staff.
Contribute & implement to the rolling 1-3 year strategic plan for operations.
Set and manage performance targets.
Interface with all other business departments, account management, sales and senior team.
Contribute to the development of the businesses to deliver stable products and processes.
Work to deliver world class reliability.
Maintain scheduled work and communicate delays.

Key skills
Experience of manufacture of printed goods.
Strong problem solving skills (containment & counter-measure).
Strong experience of supply chain management (including, lead time reduction, packaging). Manufacturing excellence (including Six Sigma, standard operations, plant layout, waste elimination and continuous improvement).
Communication, influencing, negotiating and assertiveness.
Decision making, sound business judgement.
Demonstrate Lean manufacturing experience.
Quality management, delivering customer requirements.

Project management
Report writing & presentation skills.

Key Attributes
Professional and positive approach.
Have a good sense of humour.
Be approachable.
Take responsibility.
Show initiative, take risks but be results orientated.
Make effective plans and be proactive.

Strong in building relationships and able to communicate at all levels.
Team player, and able to work on own initiative.

Your Development
Look to realise your full potential, not only within this job role but also in any future job role within the Group.
Take responsibility for engaging in self-development activities.
Contribute to identifying your own training needs during performance appraisals.
Target your training and development needs to assist in the achievement of the Company’s goals.


This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :-

Head of Packaging recruitment – Greg Nelson – greg@harrison-scott.co.uk

Head of Print recruitment–Neil Pearson – neil@harrison-scott.co.uk

Head Paper recruitment – Gary Young – gary@harrison-scott.co.uk

Board level, account management and all levels of sales vacancies –

George Thompson – george@harrison-scott.co.uk

Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available.